Privacy Policy

All services provided on our website are operated by STARMAX DESIGN YAPI MALZEMELERI TICARET LIMITED ŞIRKETI, located at MEHMET AKIF ERSOY MAH. 2133. SK. NO: 31-33, APT NO: 13, ESENYURT/ISTANBUL.

Our company may collect personal data for various purposes. Below, we explain how such data is collected, used, and protected.

When you register or fill out forms or surveys on our website, certain personal information such as your name, company details, phone number, address, and email address may be collected as required by the nature of the business.

We may periodically send promotional information, updates on new products, and special offers to our customers and members. Members can choose to receive or opt out of these communications during registration, through their account settings, or by using the link provided in the communication.

Personal data submitted electronically to our store during the approval process will not be shared with third parties beyond the purposes defined in the "User Agreement."

We use IP addresses to diagnose system issues and resolve potential disputes or problems. IP addresses may also be used to gather broad demographic data.

We may also use your information for direct marketing purposes either by ourselves or with our partners, within or beyond the scope of the Membership Agreement. Personal information may be used to contact users when necessary and may be utilized for statistical analysis or market research without revealing user identities.

We are committed to keeping all personal information strictly confidential, taking necessary security measures to prevent unauthorized access, public disclosure, or misuse.

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Credit Card Security

We prioritize the security of our customers' credit card information. None of your credit card data is stored in our system.

You can verify that you are on a secure website by looking for a padlock icon in your browser. Information transmitted during purchases is encrypted with 128-bit SSL (Secure Sockets Layer) and sent directly to the bank for validation. Since we cannot access or store this data, there is no risk of third-party access.

To prevent fraud, we verify the reliability of payment, billing, and delivery information for orders placed via credit card. For first-time orders, we may contact the cardholder or the relevant bank to confirm details.

Only you can access and update your membership information. We use SSL protection during the registration process to safeguard your data.

Websites with transparent company addresses and customer service hotlines are more reliable. We recommend confirming this information before making a purchase.

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Mail Order Credit Card Security

If you provide identity and credit card information via mail order, this data will be stored confidentially for 60 days to resolve any disputes and then securely destroyed. Only the approved amount will be charged, and you may dispute any unauthorized charges with your bank.

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Third-Party Websites and Applications

Our store may link to external websites. We are not responsible for the privacy practices or content of these sites. Advertisements on our site may be delivered by third-party partners. This privacy policy applies only to our store.

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Exceptional Cases

In the following limited cases, we may disclose user data:

1. Compliance with legal obligations and regulations.

2. Enforcement of our Membership Agreement or other contracts.

3. Upon official request during legal investigations.

4. To protect users' rights or safety.

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Email Security

Do not share your credit card numbers or passwords via email. Emails may be visible to third parties, and we cannot guarantee their security.

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Browser Cookies

We may use cookies to collect data on how users interact with our site. Cookies are small text files that store preferences and help personalize the user experience. They do not extract personal information.

Most browsers accept cookies by default, but you can change your settings to block or receive warnings about cookies.

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Policy Changes

We may update this Privacy Policy at any time by posting the changes on our website or sending an email. The updated policy will become effective on the date of publication.

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For any questions or suggestions regarding our privacy policy, please email: info@starmaxmicrocement.com
Company Name: STARMAX DESIGN YAPI MALZEMELERI TICARET LIMITED ŞIRKETI
Address: MEHMET AKIF ERSOY MAH. 2133. SK. NO: 31-33, APT NO: 13, ESENYURT/ISTANBUL
Email: info@starmaxmicrocement.com
Phone: +90 532 162 75 99